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Privacy Policy2020-11-10T20:36:13-06:00

PRIVACY POLICY

Our Commitment To Privacy

Chama Chairs values its customers and respects their privacy. We take substantial measures to safeguard information in our possession. We collect Personal Information (hereinafter defined) in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions.
Your use of this www.chamachairs.com website (the “Site”) operated by Chama Chairs LLC (the “Company”) qualifies as your consent for the Company to collect and use your Personal Information in a manner consistent with this Security and Policy (the “Policy”) and/or applicable data protection laws. If you object to this Policy, you should not access the Site.

The following Policy is available on the Site. The Company located at 6125 Luther Ln Ste 382 Dallas, TX 75225, and all its affiliates, (collectively, “Chama Chairs”) are part of and subject to this Policy.

As described in this Policy, we share your information under certain circumstances with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service. Any third parties we use in connection with the Site which has access to Personal Information are required to keep your information secure and confidential.

This Policy describes the Personal Information we collect about you, why we collect it, how we use it and when we share it with third parties. “Personal Information” means any information by which you can be identified or contacted, including without limitation, your name (first and last), address (city, state, zip), email address, and telephone number.

Unless otherwise indicated, this Policy governs your interaction and dealings with Chama Chairs in our U.S. stores and on this Site.
Our Policy also describes the choices you can make about how we collect and use your information. If you have any questions about our Policy, you can always contact Chama Chairs customer service in any of three ways:

Send us an email using the Contact Us form
Call us at ###-###-####
Write to us at Chama Chairs Customer Service:
Chama Chairs
Attention Customer Service
6125 Luther Ln Ste 382
Dallas, TX 75225
How Information Is Collected

We may collect personal information while communicating with you on our Site. Personal information is any information that we can use to identify, locate or contact you, including your name, address, phone number, and email address.

Here is a non-exclusive list of some of the ways you may provide your Personal Information that we then retain:

When you create an account, a wish list, or provide product reviews on our Site.
When you place an order with Chama Chairs, via any method, including, online, via phone, email, mail, in person, fax or chat, whether such order is for yourself or a third party.
When you return products, request repairs, hemming, or embossing.
When you enroll in any program(s).
When you request a Chama Chairs catalog, marketing or general communications, information on store events, the Chama Chairs newsletter or other recommendations from our Site.
When you provide delivery information for any order.
When you use or interact with the Site, including the mobile site.
When you participate in any promotional programs, contests, or surveys.
When you apply for employment (which may include your social security number or social insurance number).
When you contact Customer Service.
We may combine all information we collect and we may disclose this information within our corporate family of companies or our service providers. When you visit our Site or other online services, we may also gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp, and clickstream data.

HOW WE USE YOUR INFORMATION

We use the Personal Information collected by Chama Chairs or service providers to conduct our business and to provide you with the best possible service experience. This may include being able to notify you of product availability, the status of an order or repair, the status of an employment application, to personalize your shopping experience, or respond to your questions and/or comments. In addition, if you opted into our marketing communications, we use the Personal Information to inform you of new product updates, newsletters, and general advertisements.
We also use your Personal Information for our everyday business purposes, which may include improving customer service, security, processing payments, analyzing data, detecting and preventing fraud, reporting, making back-ups, and legal compliance. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this Policy.

DOES CHAMA CHAIRS SHARE MY INFORMATION?

We may share your Personal Information with our service providers and our internal operational teams in order to provide you with quality customer service. We contract with service providers to operate our Site, maintain and manage our customer information, to fulfill orders and to communicate with our customers. We and our service providers may share customer information with service providers whom we or they engage to perform services related to our Site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. These service providers are authorized to use customer information only in connection with the services they are engaged to perform. We do not authorize any of these service providers to make any other use of your information. We may also disclose your Personal Information upon your request or when we believe that such disclosure is required or permitted by law.

COOKIES, WEB BEACONS, AND OTHER SIMILAR TECHNOLOGIES

This website uses cookies.

Our site uses “cookie,” “web beacon” and “tag” technology. We use cookies, web beacons, and tags to identify your device, provide site user authentication, conduct fraud prevention and management services, distinguish you from other visitors, record your IP address, understand your use of our site, and identify the name of the web site from which you linked to our site. We may share Personal Information obtained through cookies, web beacons, and tags with our service providers in order to provide you with a better shopping experience. You consent to our Cookie Policy if you continue to use our website. More information is available under Third-Party Advertising Partners.

A cookie is a text file that is created by a website that is stored in the user’s computer either temporarily and automatically deleted when you close your browser (a “session cookie”) or permanently on the hard drive (a “persistent cookie”). Cookies provide a way for a website to recognize the computer and keep track of its users’ preferences. Web beacons and tags are small strings of code and images placed on certain pages on a website that track access and use of those pages. When you visit our Site, we may use both a session and a persistent cookie. These cookies may be used to track your usage of our Site and, in some cases, your email address. Your email address is only saved if you register with us. A web beacon allows us to capture certain additional types of information about actions on the Site to generate statistics about how our Site is used so that we can improve your user experience. Though the web beacons and tags track, monitor and retain activity on the Site, they are not stored on your hard drive or used to access Personal Information. If you register with us, this Chama Chair-placed cookie allows us to recognize you when you return to our Site and provides you with access to your account information. When you save your information, or place an order with us, we may use cookies to monitor and maintain information about your use of the Site. If you have not saved your information with or ordered from us, our web beacons and tags may be used to monitor and maintain information about your use of the Site in a manner that does not identify you. Cookies can be disabled at any time by using your browser options. Unfortunately, if the cookies are turned off, you will not be able make a purchase from the Site, and the Site will not recognize you to allow you to access your account information. Though the web beacons and tags track, monitor and retain activity on the Site, they are not stored on your hard drive or used to access Personal Information.

Your consent applies to the following domains: www.chamachairs.com